Order Processing
Orders are prepared after payment confirmation. Most orders are processed within 1-2 business days, but processing time may vary during weekends, holidays, high-volume periods or operational delays.
POLICY
Shipping Policy
We deliver across India to serviceable PIN codes. Delivery charges are calculated before payment using the delivery pincode and package details.
Delivery Estimates
After dispatch, delivery normally takes 5-7 business days. This is an estimate, not an absolute guarantee. Final serviceability may depend on the delivery PIN code, package weight, delivery location and operational conditions.
Shipping Charges
Shipping charges, if applicable, are shown before payment. The final payable amount includes the product total and delivery charge calculated from pincode and package details before the customer completes payment.
Tracking
Once tracking details are added to an order, customers can view the latest order and shipment status on the Track Order page using their order number and phone number.
Delivery Delays
Delivery may be delayed due to courier issues, weather, local restrictions, incorrect address details, customer unavailability or other circumstances outside our direct control. If delivery is unsuccessful or an incorrect or incomplete delivery address was provided, please contact us. We can coordinate with Delhivery on your behalf to assist with the shipment. Additional shipping or re-delivery charges may apply where applicable. We will try to assist customers with available tracking and support information.
Support
For shipping questions, contact customer care at +91 8595709291 or email rrimpex5943@gmail.com with your order number.
Business and dispatch addresses
Registered Office / GST Address
RR IMPEX
54, Arjun Nagar, Kotla Mubarakpur, Lodhi Road,
East Delhi, Delhi - 110003, India
Dispatch / Ship-From Address
Nottacia - RR IMPEX
A-20, Amrit Nagar, Basement, South Extension-1,
New Delhi - 110003, India
Orders are dispatched from our Amrit Nagar, New Delhi facility and delivered through Delhivery or another suitable logistics partner.
Contact Details
- Registered Office / GST Address
- RR IMPEX
54, Arjun Nagar, Kotla Mubarakpur, Lodhi Road,
East Delhi, Delhi - 110003, India - Dispatch / Ship-From Address
- Nottacia - RR IMPEX
A-20, Amrit Nagar, Basement, South Extension-1,
New Delhi - 110003, India - Customer Care
- +91 8595709291
- Website
- nottacia.com
- FSSAI Lic. No.
- 1332210000120